000			00341nam a2200133Ia 4500
005			20260413100959.0
008			230516s9999||||xx |||||||||||||| ||und||
100			_aBesterfield, Dale H
245		0	_aTotal Quality Management
260			_bN. Delhi Pearson edu. _c2006
300			_a652
942			_cGB
999			_c5957 _d5957