000 00343nam a2200133Ia 4500
005 20260413100748.0
008 230516s9999||||xx |||||||||||||| ||und||
100 _aZeithaml Valarie A
245 0 _aServices marketing
260 _bTata mcgrew hill New Delhi
_c2008
300 _a743
942 _cGB
999 _c4427
_d4427